Humans are meant to make mistakes and machines are also not glitch free. Mistakes can happen in any system and in any circumstance. That’s why we have rectified policies for every procedure. Sometimes system updates can feed a different name or miss spell it. People get confused about whether we can or cannot travel with such mistakes in our boarding passes.
In some cases mistakes are minor, it can be adjustable and surely you can travel throughout your journey. Southwest airlines has very flexible and understandable policies for such cases. Can we travel with such blunders? Let’s read this article for more.
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Can we travel if the name is misspelled?
According to Southwest Airlines name Change Rules a person can travel if-
- Minor misspellings and spelling mistakes appear on the boarding passes of southwest airlines.
- No issues if the name resembles your real name and slight mistakes have been detected.
- In some cases people got their nickname and maiden name printed on the boarding pass or in flight tickets, in such cases you can also fly with Southwest airlines but you need to present your valid government ID proofs.
These are some of the exceptional and common cases in which you can travel if you have a spelling mistake in your boarding pass or airline ticket. But what if you have major issues? Let’s see.
Major mistakes that can create a problem
- If you have a totally different name printed on your boarding pass you cannot travel with such cases. As it may occur to the authorities that it is a totally different person.
- If the government ID you are carrying has a different name than your boarding pass then you can also not travel in such a situation.
- You may be subject to additional security screening or may not be allowed to board your flight.
How to correct the mistakes and timeline
- You can rectify your spelling mistakes and major mistakes through the help of the customer care services of Southwest airlines.
- You can connect through phone and email to report the error or to apply for the rectification.
- The timeline to apply for the rectification in the airline ticket is before 24 hours of departure of the flight.
- To apply for the rectification you need to present your government ID proof, the date of birth certificate or any other valid government ID proof that you carry for travel purposes.
- If you are unable to detect the error before 24 hours of departure of the flight then you need to cancel a Southwest Flight or may contact the customer care services for further query resolution.
- In some cases Southwest airlines will reissue the tickets by themselves.
These are some of the resolutions the problem may be facing for name rectification in your Southwest airline flight ticket. You can also follow some of the tips to manage and avoid such situations.
- Always recheck and double check your boarding passes before you fly.
- Always approach and contact the customer care services in time so that they can take responsibility for the error or they will help you out timely.
- Never assume And tackle such problems through a third party or server alone as it may delay your journey ahead.
Frequently asked questions –
1- Can I travel with spelling mistakes in my ticket?
Yes, you can travel with spelling mistakes in your ticket but it should be minor.
2- Do I need to cancel my ticket if I have major issues with my boarding pass?
Yes, you need to Rebook the flight after cancelling it or ask the airline to re issue the airline ticket.
3- Is cancellation free in Southwest airlines?
Any cancellation which is done within or before 24 hours on the departure is free.
